sce67 Frequently Asked Questions
From deposits and withdrawals to sports betting — find straightforward answers to the most commonly asked questions all in one place.
Every day, thousands of Bangladeshi players contact sce67 support with various questions. On this FAQ page, we have organized those questions into four categories — withdrawals, verification and documents, cricket and sports betting, and how to deposit. Each answer is written in brief, plain language so you can find a solution quickly and play without interruption.
Withdrawals
The minimum withdrawal amount at sce67 is ৳1,000. You can submit a withdrawal request as long as your account balance is at least this amount. You can choose any method — bKash, Nagad, Rocket, Upay, or bank transfer. Requests are usually processed within 1 hour.
Yes, sce67's withdrawal service runs 24 hours a day, 7 days a week. You can submit a request on Fridays, Saturdays, public holidays, or after midnight. Under normal conditions, processing completes within 1 hour. However, bank transfers may depend somewhat on bank operating hours.
Most withdrawals are completed within 1 hour. If your request has been pending longer than that, first check whether your account verification is complete and whether the name on your wallet or bank account matches the name registered on your account. If there is an issue, contact us via 24/7 live chat or at [email protected].
Yes, you can, but you must meet specific wagering requirements first. For sce67's welcome bonus, the wagering requirement is 20 times the bonus amount — meaning if you receive a ৳1,000 bonus, you must complete ৳20,000 in bets before withdrawing. This requirement applies only to the bonus amount, not your deposited funds.
Yes, for security purposes sce67 only approves withdrawals to a wallet or bank account whose name exactly matches the name registered on your account. Withdrawal requests to accounts in someone else's name may be automatically declined. It is therefore important to provide your correct name at registration.
Verification & Documents
Matching names is required primarily to prevent fraud and unauthorized transactions. It also helps protect your own account. If the account name and payment method name differ, the transaction may be blocked or additional verification may be required.
For identity verification at sce67, a Bangladesh National ID (NID), passport, or driving license is accepted. The document image must be clear and legible. Blurry, cropped, or expired documents will not be accepted. A utility bill or bank statement may be required for address verification.
Verification is typically requested before a first large withdrawal or when unusual activity is detected on an account. It may also be requested if there is any discrepancy in the information provided at registration. Once verification is completed, you will not need to submit documents again in the future.
The verification process is an important part of sce67's security measures. It confirms that each account belongs to a real individual and that the platform is being used only by those aged 21 and above. There is no restriction on general gameplay, but it is advisable to complete verification before you start making withdrawals.
Cricket & Sports Betting
Decimal odds are straightforward — multiply your bet amount by the odds to get your total return (stake + profit). For example, a ৳100 bet at odds of 2.50 would return ৳250 if you win, meaning a profit of ৳150. You can use this method to calculate potential winnings for matches like Bangladesh vs India.
An accumulator, or "acca," bet involves selecting the outcomes of multiple matches at once. The odds for each selection are multiplied together, resulting in a much higher potential payout. However, if even one selection is wrong, the entire bet is lost. It carries higher risk but offers the chance of a big win from a small stake.
Yes, sce67 offers betting options on BPL, IPL, T20 World Cup, ICC tournaments, and various other international cricket competitions. Football, kabaddi, and other popular sports are also covered. You can place bets on a range of markets such as match winner, toss, total runs, over/under, and more.
In live or in-play betting, markets update in real time as a match progresses. This allows you to observe how the match is unfolding and make more informed decisions. Odds shift quickly when a wicket falls, the run rate changes, or another key moment occurs, creating new opportunities every over.
If a match is abandoned due to rain, bad light, or any other reason and no official result is declared, the bet is generally voided and the staked amount is refunded. For accumulator bets, the abandoned match is removed and the result is settled based on the remaining selections.
How to Deposit
Deposits via bKash, Nagad, Rocket, and Upay are usually credited instantly. Bank transfers may take a little longer. If your balance has not updated 15–20 minutes after depositing, contact live chat with your transaction reference number.
After logging into sce67, go to the deposit option and select Nagad. Enter the amount and your Nagad number, then send the payment to the displayed merchant number using the Nagad app or by dialing *167#. Your gaming account balance will be updated as soon as the payment is confirmed.
The minimum deposit amount is ৳300 across all payment methods. This means whether you deposit via bKash, Nagad, Rocket, Upay, or bank transfer, you can start from ৳300. To take advantage of the welcome bonus, simply deposit ৳300 or more on your first deposit.
sce67 does not impose any processing fee on deposits. However, your mobile banking provider (such as bKash or Nagad) may apply its own service charge in accordance with that operator's policy. Standard transaction charges from your bank may also apply for bank transfers.
sce67 currently supports five deposit methods — bKash, Nagad, Rocket, Upay, and bank transfer. For bank transfers, payments can be made from major commercial banks including Dutch-Bangla Bank, BRAC Bank, and Islami Bank. The minimum deposit amount is ৳300 for all methods.
Still have questions? We're here to help
If you can't find the answer to your question in this FAQ, sce67's support team is always available. Ask in Bengali or English — you'll get a quick response either way.
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24/7 Live Chat
Talk to a support agent directly via chat at any time. Log in to the site and click the chat button.
Email Support
For detailed issues, email us at: [email protected] — we provide assistance in both Bengali and English.